This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Spark Engravers.
Cookies are small files that are placed on Your computer, mobile device or other device by a website, containing information about Your browsing activity on that website.
Country refers to the United Kingdom.
Device means any device that can access the Service such as a computer, cellphone or digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed or engaged by the Company to facilitate the Service, provide services on behalf of the Company, perform services related to the Service or assist the Company in analysing how the Service is used.
Third-party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically when using the Service or generated by the Service infrastructure itself, such as the duration of a page visit.
Website refers to Spark Engravers, accessible from https://sparkengravers.com
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Delivery and billing address
City
County
Postcode
Order and transaction information
Information You provide when contacting Us
Usage Data
We may use this information to process and fulfil orders, arrange delivery, provide customer support, process payments through our payment service providers, respond to enquiries and comply with applicable legal obligations.
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access or use the Service through a mobile device.
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used may include cookies, tags and scripts to collect and track information and to improve and analyse our Service.
The technologies We use may include:
Necessary / Essential Cookies
These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They may help to authenticate users, maintain shopping sessions and prevent fraudulent use of user accounts.
Functionality Cookies
These Cookies allow us to remember choices You make when You use the Website, such as language preferences or other settings. The purpose of these Cookies is to provide You with a more personalised experience.
Analytics and Performance Cookies
Where used, these Cookies help us understand how visitors use our Website, including which pages are visited and how users interact with the Website. This information may be used to improve the performance and functionality of our Website.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept certain Cookies, some parts of our Service may not function properly.
For more information about the Cookies We use and Your choices regarding Cookies, please visit our Cookies Policy or the Cookies section of this Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To process and fulfil orders: We may use Your Personal Data to process purchases, arrange delivery, provide order updates and manage returns, refunds and other order-related requests.
For the performance of a contract: To develop, comply with and undertake the purchase contract for the products, items or services You have purchased or any other contract with Us through the Service.
To manage Your Account: To manage Your registration as a user of the Service, where an account facility is available.
To contact You: To contact You by email, telephone calls, SMS or other equivalent forms of electronic communication regarding Your orders, enquiries, account, service updates or other necessary communications.
For customer support: To respond to Your questions, requests and concerns and provide assistance relating to our products and services.
For business purposes: To analyse usage trends, determine the effectiveness of our promotional campaigns and evaluate and improve our Service, products, services and customer experience.
To comply with legal obligations: To comply with applicable laws, regulations, legal processes and lawful requests from public authorities.
For business transfers: We may use Your information to evaluate or conduct a merger, restructuring, reorganisation, sale or transfer of some or all of Our assets, where Personal Data held by Us about our Service users may form part of those assets.
We may also use Your Personal Data for other purposes where permitted by applicable law.
We may share Your personal information in the following situations:
With Service Providers: We may share Your Personal Data with service providers who assist us with website operation, payment processing, order fulfilment, delivery, customer support, analytics, security or other business services.
For business transfers: We may share or transfer Your Personal Data in connection with or during negotiations of any merger, sale of Company assets, financing or acquisition of all or a portion of Our business.
With Affiliates: Where applicable, We may share Your information with Our affiliates, subject to appropriate safeguards and applicable law.
With business partners: Where necessary and permitted by law, We may share information with business partners who assist us in providing our products or services.
For legal requirements: We may disclose Your Personal Data where required or permitted by applicable law, regulation, court order or lawful request from a public authority.
With Your consent: We may disclose Your Personal Data for other purposes where You have provided appropriate consent.
The Company will retain Your Personal Data only for as long as is reasonably necessary for the purposes set out in this Privacy Policy.
We may retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, enforce our legal agreements and policies, maintain business records and protect our legitimate business interests.
Usage Data is generally retained for a shorter period, except where it is used to strengthen the security or improve the functionality of our Service, or where We are legally obligated to retain it for a longer period.
Your information, including Personal Data, may be processed by Us and by service providers involved in operating our Website and providing our services.
Some of these service providers may process information outside the United Kingdom. Where Personal Data is transferred internationally, We will take appropriate steps and use appropriate safeguards as required by applicable data protection laws.
By submitting Your Personal Data, You acknowledge that such processing may involve transfers to locations outside the country in which You are located, subject to applicable legal requirements and safeguards.
The Company will take reasonable steps to ensure that Your Personal Data is treated securely and in accordance with this Privacy Policy.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. Where required by applicable law, We will provide notice before Your Personal Data becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users or the public
Protect against legal liability
The security of Your Personal Data is important to Us. We use reasonable technical and Organisational measures to protect Personal Data against Unauthorised access, alteration, disclosure or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While We strive to use reasonable and appropriate means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service is not directed to children under the age of 13, and We do not knowingly collect Personal Data from children under 13.
If You are a parent or guardian and You become aware that Your child has provided Us with Personal Data, please contact Us.
If We become aware that We have collected Personal Data from a child without appropriate consent where such consent is required, We will take reasonable steps to remove that information from Our systems.
Our Service may contain links to other websites that are not operated by Us.
If You click on a third-party link, You will be directed to that third party's website. We strongly advise You to review the Privacy Policy of every website You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of third-party websites or services.
We may update Our Privacy Policy from time to time.
We will notify You of any changes by posting the new Privacy Policy on this page.
Where appropriate, We may also notify You by email or by displaying a prominent notice on Our Service before the change becomes effective.
We will update the “Last updated” date at the top of this Privacy Policy when changes are made.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page, unless otherwise stated.
If You have any questions about this Privacy Policy, You can contact Us:
By email: support@sparkengravers.com
By phone: +447950914490
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