OVERVIEW

This website is operated by Spark Engravers. Throughout the site, the terms “we”, “us” and “our” refer to Spark Engravers. Spark Engravers offers this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of these Terms and Conditions and any policies referenced on this website.

By visiting our website and/or purchasing a product from us, you engage in our services and agree to be bound by these Terms and Conditions (“Terms”). These Terms apply to all users of the website, including visitors, customers and other users of our services.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

We may update, change or replace any part of these Terms by posting updates or changes on this page. It is your responsibility to review this page periodically. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a contract under the laws applicable to you.

You may not use our products or services for any illegal or unauthorised purpose or violate any applicable laws or regulations while using our website.

You must not transmit or introduce any worms, viruses, malware or other code of a destructive or harmful nature.

A breach of these Terms may result in termination or restriction of access to our website or services.

GENERAL CONDITIONS

We reserve the right to refuse service or cancel an order where we have a legitimate reason to do so, including where an order appears to be fraudulent, unlawful or otherwise inappropriate.

You understand that information submitted through the website, other than payment information, may be transferred through various networks and may be subject to technical requirements associated with those networks. Payment information is processed using appropriate security measures.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website or services without our prior written permission, except where permitted by law.

The headings used in these Terms are included for convenience and do not affect the interpretation of these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information provided on our website is accurate and up to date. However, there may occasionally be typographical errors, inaccuracies or omissions.

We reserve the right to correct errors, inaccuracies or omissions and to update information on the website when necessary.

Information provided on this website is for general information purposes. Product information, specifications and availability may change from time to time.

MODIFICATIONS TO THE SERVICE AND PRICES

Product prices and availability may change from time to time.

We reserve the right to modify, update or discontinue any part of our website or services where necessary.

Any changes to prices or product availability will not affect an order that has already been accepted unless required or permitted by applicable law.

PRODUCTS AND ORDER FULFILLMENT

Spark Engravers offers products for sale through its website to customers in the United Kingdom.

We process orders received through our website and arrange the preparation and dispatch of products to the delivery address provided by the customer.

Products may be dispatched from our own facilities or, where appropriate, through a trusted fulfillment or delivery partner acting on our behalf.

Spark Engravers remains responsible for customer support relating to orders placed through our website, including order enquiries, shipping information, delivery issues, returns and refunds.

Once an order has been dispatched, tracking information will be provided where available.

For further information about delivery times, shipping costs and delivery areas, please see our Shipping Policy.

For information about returns and refunds, please see our Returns and Refund Policy.

PRODUCTS OR SERVICES

Certain products may be available exclusively through our website and may be subject to availability.

We make reasonable efforts to display product images, descriptions, specifications and colours as accurately as possible. However, the appearance of colours may vary depending on your device or screen.

We reserve the right to limit quantities, discontinue products or make changes to product descriptions and specifications where necessary.

Nothing in these Terms affects any rights you may have under applicable consumer protection laws.

ORDERS AND BILLING INFORMATION

We reserve the right to review, refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, unauthorised transactions, pricing errors or product availability issues.

If we cancel or modify an order, we will make reasonable efforts to contact you using the information provided when the order was placed.

You agree to provide accurate, current and complete information when placing an order and to update your information where necessary so that we can process your order and contact you.

If an order is cancelled by us after payment has been received, any applicable refund will be handled in accordance with applicable law and our Returns and Refund Policy.

THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools or services where appropriate.

Third-party tools and services are provided by their respective providers and may be subject to their own terms and conditions.

We are not responsible for the operation of third-party services that are outside our reasonable control.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Third-party websites are operated independently from Spark Engravers. We are not responsible for the content, availability, policies or practices of third-party websites.

You should review the terms and policies of any third-party website before using its services or providing information to it.

USER COMMENTS AND SUBMISSIONS

If you submit comments, reviews, feedback, suggestions or other materials to us, you agree that the information you provide is accurate and does not infringe the rights of any third party.

You must not submit content that is unlawful, abusive, defamatory, misleading, threatening, obscene or otherwise inappropriate.

We reserve the right to remove content that violates these Terms or applicable law.

PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use and protect personal information.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping information or other content.

We reserve the right to correct such errors and update information when necessary.

Where an error materially affects an order, we will take appropriate action in accordance with applicable law.

PROHIBITED USES

You are prohibited from using the website or its content:

  • For any unlawful or fraudulent purpose.

  • To violate applicable laws or regulations.

  • To infringe our intellectual property rights or the rights of others.

  • To transmit viruses, malware or other harmful code.

  • To interfere with the security or operation of our website.

  • To collect or misuse personal information belonging to others.

  • To submit false or misleading information.

  • To engage in activities that could damage, disable or impair the website or its services.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We make reasonable efforts to maintain the availability and functionality of our website, but we cannot guarantee that the website will always be uninterrupted, secure or error-free.

To the extent permitted by applicable law, Spark Engravers will not be responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms affects your statutory rights as a consumer.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of another person.

SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be modified or removed to the extent necessary, while the remaining provisions will continue to apply.

TERMINATION

These Terms remain effective unless terminated by you or by Spark Engravers.

We may restrict or terminate your access to our website or services where we have reasonable grounds to do so, including serious or repeated violations of these Terms or unlawful use of the website.

Any obligations that arose before termination will continue to apply where appropriate.

ENTIRE AGREEMENT

These Terms, together with the policies and information referenced on our website, constitute the agreement between you and Spark Engravers regarding your use of our website and services.

If any part of these Terms conflicts with mandatory consumer rights or applicable law, the applicable law will prevail.

GOVERNING LAW AND JURISDICTION

These Terms and your use of our website shall be governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights and legal requirements that apply to you.

Nothing in this section limits any rights you may have under applicable consumer protection legislation.

CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will be posted on this page. Your continued use of our website after changes have been posted constitutes acceptance of the updated Terms, subject to applicable law.

CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us:

Email: support@sparkengravers.com

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